Privacy Policy

1. Introduction

Rocket Form, a Skale Ventures Company, located in the United States of America, values your privacy and is committed to safeguarding your personal data. This Privacy Statement outlines how we collect, use, and protect your information when you interact with our services. Should you have any questions regarding this policy, please reach out to us at hello@rocketform.io.

This policy covers the processing of personal data from:

• CreatorsIndividuals who create and share forms using Rocket Form.
• Website visitorsIndividuals who visit our website.

Rocket Form provides the platform and tools for form creation and data collection but does not own the data collected through forms. The form creator is the data controller and responsible for managing the data collected.

2. What data do we collect

We gather different types of information depending on your interaction with Rocket Form:

• Electronic identification dataIncluding IP address, device type, browser information, and location data.
• Website usage dataDetails about how you arrived at our site and your activities on the site.
• Registration informationWhen you create an account, we collect your name, username, password, and email address.
• Billing informationFor paid services, we collect billing details, name, address, and payment information, which is securely handled by our payment processor.
• Form dataWe store the content of your forms, including questions and responses, for your use.

3. How we use your data

Rocket Form does not sell personal data or use it for advertising purposes. We collect data to:

• Provide and enhance our services.
• Improve user experience.
• Communicate essential product updates.
• Troubleshoot issues and fix bugs.
• Comply with legal obligations and prevent fraud.

4. Data we share

We share your data only with service providers who assist in operating our business. These third parties must comply with relevant data protection regulations.

5. Data retention

Rocket Form creators retain control over the duration for which data is stored. You can delete data from your Rocket Form account at any time. Respondents should contact the form creator to understand how long their data will be stored. Deleted form data is permanently removed from our backups within 90 days.

6. Your data protection rights

If you have submitted personal data through a Rocket Form, the form creator is responsible for that data. Rocket Form processes this data on behalf of the creator. Creators can exercise their data protection rights directly with us, while respondents should contact the form creator. If necessary, we will assist respondents to the best of our ability.

7. Marketing

Rocket Form may send emails to registered creators about company news, updates, and related product information. Creators have the option to opt out of these communications at any time.

8. Cookies

Cookies are small text files placed on your device to help websites function properly and enhance user experience. Rocket Form uses cookies to improve our website and service functionality.

9. Data Transfers

Rocket Form is based in United States of America, and all data is stored in United States of America. Data may be processed in other countries by third parties assisting us in operating Rocket Form.

10. Users' Acceptance of These Terms

By using Rocket Form, creators acknowledge and accept this policy. If you disagree with any part of this policy, please do not use our services. Continued use of Rocket Form following any policy changes will constitute acceptance of those changes.

11. Changes to our Privacy Policy

We may update this Privacy Policy periodically. If there are significant changes in how we handle your data, we will notify all account holders. We encourage you to review this policy regularly. The latest update was made on May 16, 2024.

12. Contact

For any privacy-related inquiries, please contact us at: Rocket Form, a Skale Ventures Company Email: hello@rocketform.io